Technical Support and Service
your boat hoist is out of service it's
your money on the line. That's why our CustomerCare program is
designed to respond to your needs as rapidly as possible with expert
technical assistance either on the phone or on the job site. Our
highly trained engineers and technical staff work with our
distributors and dealer partners around the world to provide support
when you need it.
Local dealer support
Every boat hoist we sell is backed with Marine Travelift's team of factory experts, who work hand in hand with your local dealer to diagnose and coordinate repairs. We recognize the high cost of downtime and will work relentlessly to get you and your boat hoist back to work.
Field service technicians
Our highly trained, in-house service technicians are ready to be
dispatched rapidly for on-site analysis and repairs.
Our field service team is able to inspect your boat hoist and provide
detailed recommendations about extending the life of your
Technical phone support
In-house service technicians are available to answer your questions
over the phone. With decades of boat hoist experience, our
technical support team will work hand in hand with you and your
local dealer to resolve issues and get your hoist back to work.
Marine Travelift's web-based Customer Relationship Management system
ensures that communication between our sales, parts, and service
departments are fully integrated to meet the expectations of our